Who really knows?
DUI Screening, Revocation Evaluation, 16, 20 or 36 hours? We have a lot of clients who call looking for some direction to get back on the road legally. Most of the time the resolution is pretty straight forward. The DUI is relatively new so a DUI Screening and the recommended treatment either 16 Hours of DUI Education or 36 Hours of DUI Treatment will satisfy the MVD and Court requirements. However, when the DUI is a few years old, life has happened, and time has passed, the situation is not so cut and dry.
We ask because we care.
When we first speak with the client, we always ask qualifying questions. The questions will help us understand their particular situation and get a greater sense of their circumstances. By correctly qualifying the client, we ensure Arizona DUI Services is doing what is in their best interest. We do a decent job trying to understand a client’s situation. Still, truthfully, without seeing their motor vehicle record (MVR), we can never be 100% certain the advice we offer will satisfy the MVD’s compliance activities entirely for our clients who doubt what actions are required to have their driver’s license reinstated. They can get the knowledge they need to move forward with confidence in two ways.
Two ways, one answer.
- The first way is to call the MVD and speak to a level 2 customer service representative (CSR). The drawback of calling the MVD is the consistency of the CSR’s information to the client. It is common for the same client to get different information from separate CSRs. This can only add to the frustration of the situation. The client is either ready to quit or pick up some boxing lessons to vent.
- Then, there is option number two. The client can go to azmvdnow.gov and create an account. Once the account is created, the client can pay $5 for their extended MVR. The extended MVR will have all the violations on the driving record and the compliance activities needed to resolve the violation. The extended MVR is also useful when the client needs the DUI violation date, which is required for reporting completed Screenings, DUI Education, or DUI Treatment. The client must purchase the extended MVR because that is the MVR with the compliance activities. The certified MVRs will not have the compliance activities listed, leaving the client with $3 less in their bank account and still trying to figure out how to get their license back.
Now what?
You have your MVR, so now what? You can email your MVR to [email protected]. Arizona DUI Services will review your MVR and tell you precisely what is needed to meet the MVD requirements. Once we understand your needs, we can send you the correct email to help you get started whether you need a DUI Screening, Revocation Evaluation, 16 hours, 20 hours, or 36 hours. Creating your account may have some challenges, but Arizona DUI Services has published a blog to help walk you through the process. Click here to check out the blog. Creating your account at azmvdnow.gov is a great way to check your technical skills. If you can master the azmvdnow site, Arizona DUI Services will be a breeze. All of our services are electronic. The DUI Screenings are completed using Zoom. The 16, 20, and 36-hour treatment courses are all virtual and completed at your own pace. Not only are our services entirely online, but they are ADHS-licensed and MVD-approved. So get your MVR, and let’s get started today!
